#7 Health, Safety, and Emergency Management
Course categoryHosts
Learning Objectives
- Ensure guest and host safety protocols
- Develop emergency response capabilities
- Maintain health and wellness standards
Teacher: Admin User
Available courses
#6 Sustainable and Responsible Tourism
Course categoryHosts
Learning Objectives
- Implement environmentally sustainable practices
- Promote responsible tourism behaviors
- Support local community development
Teacher: Admin User
#5 Business Management and Financial Literacy
Course categoryHosts
Learning Objectives
- Develop sustainable business models
- Understand taxation and legal requirements
- Implement financial management systems
Teacher: Admin User
#4 Digital Platform Management
Course categoryHosts
Learning Objectives
- Navigate online booking platforms effectively
- Optimize property listings and descriptions
- Manage digital reputation and reviews
Teacher: Admin User
#3 Guest Communication and Service Excellence
Course categoryHosts
Learning Objectives
- Master multi-channel guest communication
- Develop conflict resolution and problem-solving skills
- Create personalized guest experiences
Teacher: Admin User
#2 Property Management and Standards
Course categoryHosts
Course Overview
Course Duration: 30 hours (5 weeks)
Format: 80% Online (24 hours) + 20% Community-Based (6 hours)
Learning Mode: Self-paced online with bi-weekly community sessions
Languages: Sinhala, Tamil, English
Teacher: Admin User
#1 Foundations of Sri Lankan Hospitality
Course categoryHosts
Course Overview
Course Duration: 25 hours (4 weeks)
Format: 80% Online (20 hours) + 20% Community-Based (5 hours)
Learning Mode: Self-paced online with weekly community sessions
Languages: Sinhala, Tamil, English
Teacher: Admin User